Below you will find answers to frequently asked questions regarding our store and website. If you have a question that isn't answered here, or need additional information please contact us.
GENERAL QUESTIONS | ORDER QUESTIONS
- Where are you located?
- 1605 Mainstreet, Hopkins MN 55343
- What are your hours?
- Currently variable
- How do I contact you?
- Email us - firstname.lastname@example.org or email@example.com
- Call us - 952-595-5640
- If I find a book on your site, does that mean it's currently in stock at your store?
- If an item has a note that it has recently been on our shelf, you can call us at 952-595-5640 for up to the minute availability. Otherwise we can order most books and receive them within 5-7 business days. Call if you'd like us to put a book on hold for you or if you you need immediate assistance with ordering.
- I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?
- No. This just means that we've received your order, you will be contacted again vai email when your order has shipped or is ready to be picked up.
- When will I get my book(s)?
- Due to supply chain issues, timing for order fulfillment is extremely variable depending on the order. You can contact us for more details on your order.
- What if I need to return something?
- Please review our return policies and contact us with any further questions.
- What forms of payment do you accept?
- We accept credit cards (Visa, MasterCard, Discover and American Express), Paypal, and gift cards online. If you're picking up in store, you may pay with cash, credit card, or gift card.
- How can I check the status of my order?
- Log in, select 'My Account' and Orders' a list of all orders and their current status is provided.